As an AU employee, you can either book flights through AU's travel agent Carlson Wagonlit Travel (CWT) or directly with an airline company. You may not book via a search engine, such as Momondo.

To access CWT's online booking system, you need have a travel profile. Christina Levisen can help you fill out the application form.

AU Quick guide to CWT's travel portal

CWT video guidelines (tips on how to use their online booking system)

Please make sure your profile is complete and updated in the system.

If you require assistance from a travel consultant, call: +45 3363 7744 or send them an email: Note that a fee of 2,99% applies if you involve a travel consultant. An additional fee of 200 DKK applies for calling outside business hours.

List of fees

Business hours

Monday-Thursday 8:30-16:30
Friday 8:30-16:00

CWT technical support

Phone: +45 7020 1987 

Your CWT profile is linked to your profile in AU's reimbursement system AURUS. Expenses will therefore automatically appear in the system, after which you need to settle your account.



Domestic train tickets can be booked through DSB or (the latter has an English site). Online booking requires you to pay with a credit card, and you can then print out your electronic ticket immediately.

If you need help, call a DSB travel consultant at +45 7013 1415. Note that a physical ticket takes a few days to arrive.


International train tickets can be booked through Deutsche Bahn.

If you need help, call a DSB travel consultant at +45 7013 1418.


Hotels in Denmark

Hotel bookings in Denmark must comply with the AU hotel agreements:

Alternatively, you may select a hotel in the Handbook of the Agency for Modernisation Ministry of Finance (instructions for how to log in)


The general rule is that you must book standard rooms. The maximum amount allowed per night is 996 DKK.

Hotels abroad

You can book hotels either directly through the hotel you wish to stay at or through CWT (note that CWT charges a fee for this service). 

Maximum hotel allowances apply in some countries (see pp. 15-16 of this document). If you are going to a country with no maximum allowance, please book something at a reasonable price.